Information we collect
When you use our contact form, subscribe to our newsletter, request a quote, or otherwise communicate with us, we may collect information such as your name, email address, company name, phone number, and the content of your message. We may also automatically collect standard technical information, such as browser type, device type, approximate location, referring page, and pages visited, through cookies and similar technologies. If you engage us for services, we may also collect information relevant to preparing press releases, pitches, or wire distribution, such as company details, product information, and materials you provide for that purpose.
How we use your information
We use the information you provide to respond to inquiries, prepare quotes, deliver the services you’ve requested, send occasional PR insights if you’ve subscribed to our newsletter, maintain records of our engagements, and improve our website and services. We do not sell your personal information, and we do not share it with third parties for their own independent marketing purposes.
Cookies and similar technologies
Our website may use several categories of cookies. Strictly necessary cookies support core site functionality, such as form submission and basic security. Preference cookies remember choices you’ve made, like display settings. Analytics cookies help us understand how visitors use the site in aggregate, such as which pages are viewed most often, so we can improve navigation and content. We do not knowingly use cookies for cross-site advertising profiles. You can control or disable cookies through your browser settings; doing so may affect some site functionality, such as form auto-fill.
Third-party services
We may use third-party services for website hosting, analytics, email delivery, form processing, and similar operational functions. These providers may process limited information on our behalf, solely to help us operate our website and services, and are expected to safeguard that information appropriately and use it only for the purpose we’ve engaged them for.
Data retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy — such as responding to your inquiry, delivering an engagement, or maintaining records we’re required to keep — or as required by law. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.
Your rights and choices
Depending on where you’re located, you may have rights to access, correct, or request deletion of personal information we hold about you, to object to certain processing, or to receive a copy of your data in a portable format. You may exercise any of these rights, or unsubscribe from our newsletter at any time using the link in any email we send, by contacting us using the details below.
International data transfers
Because we work with clients and service providers in different countries, information we collect may be processed in a country other than the one you’re located in. Where this occurs, we take reasonable steps to ensure your information continues to receive an appropriate level of protection.
Security measures
We use reasonable technical and organizational measures intended to protect the information we collect from unauthorized access, alteration, or disclosure. No method of transmission or storage is completely secure, so we can’t guarantee absolute security, but we take reasonable, industry-standard precautions.
Children’s privacy
Our website and services are intended for businesses and professional use and are not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Changes will be posted on this page, and we encourage you to review it periodically.
Contact us
If you have questions about this Privacy Policy, how your information is handled, or want to exercise any of the rights described above, contact us at hello@trueformpr.com.